A successful company must fundamentally drive change, predict the next major change in a timely manner and leverage it, and fundamentally change its business model when necessary. Every industry faces pressure, but some industries face particularly challenging environments, and suppliers must respond with extraordinary innovation and flexibility.
Domax has established and maintained a thriving culture in highly competitive fields. After all, the company is developing alongside some fast-paced, innovation driven industries.
A team that never stops
Taking the automotive industry as an example. Nowadays, the industry is transitioning towards electric vehicles, which is very different from the dominant internal combustion engine of the 20th century. A long-term customer of Domax aspires to become the number one supplier of electric drive systems.
The competition is very fierce, so the Domax team always maintains a leading position. "We have already prepared the prototype, quotation, and production plan before the customer makes a request," said Ashley Fairall, Senior Sales Manager at Domax.
The core of this customer account is Domax's global engineering team, and their collaborative strategy means they work non-stop. "Assuming the customer requests a solution within two days," Fairall said. "The US team started this project on the first day. At the end of the day, they sent the work to the Indian team, which processed it and forwarded it to Europe for completion. The next day, we returned to the US to showcase to the client."
Solving "unsolvable" problems
Sometimes, Domax engineers must thoroughly reinvent the wheel (or bearing, in this case). When a large wind turbine manufacturer began producing the largest offshore turbine in history, Domax engineers are facing one of the most daunting challenges they face.
"We are talking about bearings with a diameter exceeding 10 feet (3 meters) and a tolerance of less than one thousandth of an inch," said Lee Rothleutner, Materials Development Manager. "No one has ever provided such a product before. From raw steel and its forging method, to temperature changes during assembly, and to absolute accuracy in surface smoothness, every detail is crucial."
The R&D team of Rothleutner has developed a seamless induction hardening process, which is the key to their success. Nowadays, Domax engineers have started developing larger bearings for the next generation of the same turbine.
Customized cutting-edge technology
Bearings are just one of the rapidly developing market areas that Domax has entered. Communication satellites orbiting the Earth require extremely precise gears to communicate with ground trackers on Earth, and precise gears are the expertise of Cone Drive.
Recently, the team's technical and response capabilities in providing harmonic gear transmission devices for satellite ground trackers have brought opportunities to provide actuators on satellites. "The actuators are usually complete sets," said Jeff Breakey, Global Customer Automation Sales Director for Cone Drive Strategy. "However, the customer wants a simpler solution to reduce assembly time and improve reliability."
The Cone Drive team quickly assembled unparalleled components to solve this problem, and now, Cone Drive helps achieve communication almost anywhere on Earth.
"Our customers are always innovating," Breakey said. Fortunately, Cone Drive perfectly balances customizable solutions with cutting-edge technology. When opportunities arise, we can take quick action and seize them